Lead Digital Product Analyst
Ascension
Details
- Department: Growth Marketing & Digital Experience (GMDx)
- Schedule: Monday - Friday, 8 hour shift
- Location: Remote
- Salary: $133,390 - $185,938 per year.
- Eligible for an annual bonus incentive
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.
Responsibilities
Ascension, one of the largest non-profit healthcare systems in the U.S., is seeking a Lead Digital Product Analytics Associate to drive data-informed decision-making for our digital product portfolio within the Growth Marketing & Digital Experience (GMDx) team. You’ll own the end-to-end analytics capabilities for a digital product portfolio within GMDx, collaborating with cross-functional teams to enhance product design, roadmaps, and outcomes. Your work will directly impact Ascension’s mission of improving health and access to care for individuals and communities.
Responsibilities:
- Metric Development & Accountability: Define, standardize, and maintain KPIs that align features with business goals. Partner with product, design, and engineering teams while holding them accountable for meaningful, measurable, and consistently tracked metrics.
- Data Analysis & Insights: Ask critical, high-value questions and uncover actionable insights from complex datasets. Translate findings into clear narratives that connect trends to business outcomes, answering the “So what?” and “Why does this matter?”
- Team Mentorship: Serve as a technical and strategic advisor, elevating the analytical rigor throughout the org and mentoring other analytics team members
- Influence and Thought Leadership: Partner closely with product teams to shape roadmaps and feature development through the lens of data.
- Effective Communication: Craft clear and concise findings from complex data for diverse audiences via emails, dashboards, slide decks, and documentation. Proactively drive alignment and understanding through templates and communication frameworks. Translate complex findings into clear and actionable narratives
- Data Visualization: Develop and maintain tailored dashboards and reports to meet stakeholder needs. Establish consistent reporting standards and improve dashboard development processes.
- Statistical & Impact Analysis: Conduct advanced statistical analyses and ROI studies to measure product and feature impact. Standardize frameworks for evaluating value across the portfolio.
- Forecasting & Predictive Analytics: Build predictive models for key metrics like patient acquisition and appointment scheduling. Communicate results effectively to stakeholders.
- Data Governance: Lead data quality, governance, and cataloging initiatives. Ensure discoverability, consistency, and compliance by enriching datasets with metadata and resolving quality issues.
- Roadmap & Workflow Management: Oversee portfolio-wide backlog management and align analytics efforts with cross-functional roadmaps. Manage capacity, prioritize tasks, and set expectations on deliverables.
- Data Transformation: Identify and prepare data sources for analysis, performing necessary extraction, transformation, and loading tasks to enable efficient workflows.
Qualifications:
- Experience: 8+ years in digital product analytics or related roles.
- echnical Skills:T Advanced proficiency in BI tools (e.g., Looker), SQL, Python/R, and statistical methods (e.g., t-tests, ANOVA, regression, time series).
- Data Expertise: Skilled in handling missing values, outlier management, aggregations, complex joins, and automating repetitive data tasks.
- Experimentation: Expertise in designing and analyzing A/B and multivariate tests, including statistical power calculations.
- Causal Inference: Experience going beyond simple experiments and applying quasi-experimental methods (e.g., difference-in-differences, propensity score matching, synthetic controls)
- Business Acumen: Familiarity with customer lifetime value, acquisition cost, market share growth, and financial models like NPV and DCF.
- Soft Skills: Exceptional problem-solving, communication, and cross-functional collaboration abilities.
About Ascension
Ascension is dedicated to delivering spiritually-centered, holistic healthcare to all. Through Growth Marketing & Digital Experience (GMDx), we advance this mission by enhancing awareness, access, and engagement with our services. Join us in making a meaningful impact on the lives of millions.
Requirements
Education:
- High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.
Work Experience:
- 3 years of experience required.
- 5 years of experience preferred.
- 1 year of leadership or management experience preferred.
Additional Preferences
#LI-Remote
Why Join Our Team
Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
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