Director, Internal Communications (ERP)

Ascension

Ascension

Marketing & Communications
Remote
USD 129,942-183,447 / year
Posted on Aug 29, 2025

Details

  • Department: Internal Communications Support Team
  • Schedule: Full time
  • Location: Remote
  • Salary: $129,942.00 - $183,447.00 per year
  • Eligible for an annual bonus incentive

Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community


Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Responsibilities

We are seeking a strategic and people-focused leader to serve as our Director of Internal Communications. This role is responsible for aligning organizational change efforts with clear, compelling communications with an eye for engaging both desk and deskless associates. The ideal candidate will bring strong leadership experience, a bias for action, attention to detail, and a collaborative mindset. This position leads a team dedicated to enabling culture, clarity, and connection across the organization.

Key Responsibilities

  1. Lead enterprise-wide change communication initiatives by developing strategies that drive adoption, alignment, and measurable results across priority transformation efforts.
  2. Oversee internal communications strategy and execution, ensuring consistent, timely, and engaging messaging across all levels and platforms.
  3. Coach and develop a high-performing team, fostering collaboration, innovation, and accountability.
  4. Partner with executive and functional leaders to shape messaging, manage risk, and support organizational readiness for strategic shifts.
  5. Own and manage relationships with agency partners and consulting partners.

Complexity of work

  • Provides internal communication strategic counsel and support to market executives, system teams and other partner teams.
  • Develops, manages and measures the organization’s strategic internal communications plan and sets metrics for internal communications. Analyzes results and develops a standard reporting structure and cadence.
  • Ideally the candidate will also have a knowledge of the evolving healthcare audiences, deskless workforces.
  • Must be able to work well across matrixed teams and demonstrate the efficiency and the delivery of reliable results in a fast-paced environment.

Requirements

Education:

  • High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

Additional Preferences

  • Five years in a leadership role with relevant experience in internal communications
  • Prior ERP transformation experience (or similar change/technology transformations) with ability to provide insights into best practices.
  • Strong problem-solving skills, with the ability to identify and manage issues and risks related to change management and communications.
  • Experience in measurement and reporting, with ability to analyze data, identify trends, and make data-driven decisions to support change management and communications.

#LI-Remote

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

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