E-Games Technician I
Cherokee Nation Businesses
This position is primarily performed on the casino floor, which involves exposure to second-hand smoke and crowd noise. The role requires physical exertion, including standing and/or walking for extended periods and the ability to lift and carry materials up to 75 lbs. The E-Games Technician I must be flexible to work varied shifts, including weekends and holidays, as needed.
Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team!
Hard Rock Hotel & Casino Tulsa is Oklahoma’s premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses’ hospitality division.Here's what awaits you:
Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations).
Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind.
And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.
Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment
Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country. As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.
Step into a world of possibilities:
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Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms.
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Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
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Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
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Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.
More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home. We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.
Company:Cherokee Nation Entertainment
The E-Games Technician I is responsible for the execution of machine moves, game conversions, installations, and repairs of electronic gaming machines. This role requires technical skill, a focus on guest service, and the ability to work under the supervision of a higher-level technician.
High School Diploma or General Education Degree (GED) with one year of previous E-Games or technical field experience (e.g., IT, electrical), or an equivalent combination of education and experience.
Must have completed IGT Courses: MT321, MT412, MT413, and MT103.
Must have and maintain a valid driver's license.
Must be able to obtain and maintain licensing by the appropriate gaming authority.
Ability to pass a background check, pre-employment check, and random drug tests.
Ability to work well under pressure.
Execute machine moves, game conversions, and floor upgrades.
Perform maintenance and repairs on machines under the supervision of a higher-level technician.
Assist vendors with machine repairs as a liaison.
Demonstrate troubleshooting techniques and escalate problems when necessary.
Perform preventative maintenance on machines and assist in the repair of ticket redemption kiosks and ATMs.
Maintain an accurate parts inventory.
Respond to technician calls on the floor in a timely fashion.
Adhere to all regulatory, departmental, and company policies.
Ensure work is performed in a safe manner.