Utility Billing Customer Service Rep I
City of Claremore
This job is no longer accepting applications
See open jobs at City of Claremore.See open jobs similar to "Utility Billing Customer Service Rep I" Claremore Industrial and Economic Development Authority.Customer Service
Claremore, OK, USA
Posted on Jun 18, 2024
Spotware Systems is looking to hire a Senior Product Manager. The successful candidate will be responsible for overseeing the entire product development lifecycle, from initial concept to market launch and beyond. This role requires a deep understanding of financial markets, CFD trading, and trading platforms. The ideal candidate will possess strong leadership skills, strategic vision, and a passion for delivering high-quality products that meet the needs of our clients.
Responsibilities:
- Developing and communicating a clear product vision and strategy for the CFD trading platform.
- Conducting market research and competitor analysis to identify opportunities and trends.
- Defining product goals, success metrics, and key performance indicators (KPIs).
- Leading the product development process, including ideation, design, development, testing, and launch.
- Collaborating with cross-functional teams including engineering, design, marketing, and sales to ensure alignment and successful product delivery.
- Creating detailed product specifications, user stories, and acceptance criteria.
- Acting as the primary point of contact for all product-related matters.
- Engaging with internal and external stakeholders to gather feedback and requirements.
- Presenting product updates, roadmaps, and performance reports to senior management and other stakeholders.
- Conducting user research and gathering feedback to understand user needs and pain points.
- Analyzing market trends and user behavior to inform product decisions.
- Continuously monitoring and evaluating the performance of the CFD trading platform.
- Managing the entire product lifecycle from conception to end-of-life.
- Prioritizing product features and enhancements based on user needs, market demands, and business goals.
- Ensuring timely delivery of product releases and updates.
- Ensuring the CFD trading platform complies with all relevant regulations and industry standards.
- Working with legal and compliance teams to manage risks and ensure product integrity.
Requirements:
- 4+ years of experience as a Product Manager in the CFD / Forex industry.
- Strong understanding of CFD trading, financial markets, and trading platforms.
- Deep understanding of concept and mechanism of trading products such as Copy Trading, PAMM accounts, Trading robots, Referral programs (IB) etc.
- Analytical skills with a data-driven approach to decision-making based Amplitude, Mixpanel Tableau and similar product analytics tools.
- Experience and desire to communicate directly with customers to gather feedback.
- Understanding and experience of how to conduct competitive analysis.
- Strong communication and interpersonal skills, with the ability to articulate complex concepts to diverse audiences.
- Fluency in Russian and English.
- Bachelor's degree in Finance, Business, Computer Science, or a related field preferred.
We offer:
- Competitive remuneration.
- Private medical insurance.
- Welcome baby bonus.
- Birthday voucher.
- Fully equipped office with daily fruits, pizza on Thursdays, and snacks on Fridays.
- Opportunities for professional growth.
- Friendly working environment.
This job is no longer accepting applications
See open jobs at City of Claremore.See open jobs similar to "Utility Billing Customer Service Rep I" Claremore Industrial and Economic Development Authority.