Utility Billing Customer Service Rep I

City of Claremore

City of Claremore

Customer Service
Claremore, OK, USA
Posted on Tuesday, June 18, 2024

Spotware Systems is looking to hire a Senior Product Manager. The successful candidate will be responsible for overseeing the entire product development lifecycle, from initial concept to market launch and beyond. This role requires a deep understanding of financial markets, CFD trading, and trading platforms. The ideal candidate will possess strong leadership skills, strategic vision, and a passion for delivering high-quality products that meet the needs of our clients.

Responsibilities:

  • Developing and communicating a clear product vision and strategy for the CFD trading platform.
  • Conducting market research and competitor analysis to identify opportunities and trends.
  • Defining product goals, success metrics, and key performance indicators (KPIs).
  • Leading the product development process, including ideation, design, development, testing, and launch.
  • Collaborating with cross-functional teams including engineering, design, marketing, and sales to ensure alignment and successful product delivery.
  • Creating detailed product specifications, user stories, and acceptance criteria.
  • Acting as the primary point of contact for all product-related matters.
  • Engaging with internal and external stakeholders to gather feedback and requirements.
  • Presenting product updates, roadmaps, and performance reports to senior management and other stakeholders.
  • Conducting user research and gathering feedback to understand user needs and pain points.
  • Analyzing market trends and user behavior to inform product decisions.
  • Continuously monitoring and evaluating the performance of the CFD trading platform.
  • Managing the entire product lifecycle from conception to end-of-life.
  • Prioritizing product features and enhancements based on user needs, market demands, and business goals.
  • Ensuring timely delivery of product releases and updates.
  • Ensuring the CFD trading platform complies with all relevant regulations and industry standards.
  • Working with legal and compliance teams to manage risks and ensure product integrity.

Requirements:

  • 4+ years of experience as a Product Manager in the CFD / Forex industry.
  • Strong understanding of CFD trading, financial markets, and trading platforms.
  • Deep understanding of concept and mechanism of trading products such as Copy Trading, PAMM accounts, Trading robots, Referral programs (IB) etc.
  • Analytical skills with a data-driven approach to decision-making based Amplitude, Mixpanel Tableau and similar product analytics tools.
  • Experience and desire to communicate directly with customers to gather feedback.
  • Understanding and experience of how to conduct competitive analysis.
  • Strong communication and interpersonal skills, with the ability to articulate complex concepts to diverse audiences.
  • Fluency in Russian and English.
  • Bachelor's degree in Finance, Business, Computer Science, or a related field preferred.

We offer:

  • Competitive remuneration.
  • Private medical insurance.
  • Welcome baby bonus.
  • Birthday voucher.
  • Fully equipped office with daily fruits, pizza on Thursdays, and snacks on Fridays.
  • Opportunities for professional growth.
  • Friendly working environment.