Systems and Network Administrator
City of Claremore
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Claremore, OK, USA
Posted 6+ months ago
Job Title: Systems and Network Administrator FLSA: Exempt/Salary
Department: IT Reports to: IT Director
This job description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). It is the policy of the City of Claremore to afford equal opportunity for employment to all individuals regardless of race, color, creed, religion, ancestry, national origin, sex, marital status, or qualified disability.
General Purpose:
Under the general supervision of the IT Director and provides advanced support, planning, implementation and analysis for the city's central computer systems and network including but not limited to: servers, switches, firewalls, data and voice communications, operating systems, client server applications, active directory, databases, enterprise backups, enterprise anti-virus, intrusion detection, ,wsus, vmware, vpn and many other systems; assists with the design and planning of infrastructure to support new applications and technologies; does related work as required. Customer service and people skills are considered equal to technical skills in this role.
Essential Functions:
- Performs analysis and support regarding server and network related equipment and applications
- Assists with the development and evaluation of infrastructure planning to support new applications and technologies
- Performs capacity monitoring and planning activities
- Analyzes server and network activity and maintains performance monitoring systems as well as other software programs e.g., intrusion detection, virus scanning applications, solarwinds etc
- Assists with product evaluations of new hardware, applications or upgrades
- Participates in the development of policies and procedures for use of network and application systems
- Provides advanced support, trouble-shooting and root cause analysis of complex technical systems and outages
- Provide proactive maintenance such as updates, upgrades and patches for: server, network and application systems
- Perform other duties as directed in a manner which supports the vision, goals, and strategic objectives as well as the overall effectiveness of the organization
KNOWLEDGE, SKILLS, AND ABILITIES
- Advanced knowledge of client server applications, hardware systems and security
- Knowledge of office automation, computer hardware and software and network technologies
- Knowledge of networking and server systems: security, protocols, devices, and concepts.
- Knowledge of personal computer and network operations, operating systems, utility programs, etc
- Knowledge of core computer systems: Active Directory, MS Exchange, VMware
- Skill in installing and maintaining a variety of network systems, servers and applications
- Skill in providing technical expertise and assistance to City staff
- Skill in communicating effectively, both oral and written
- Skill in planning and organizing work to meet schedules and time lines
- Ability to troubleshoot difficult hardware and software problems
- Ability to establish and maintain effective working relationships with co-workers, City staff, vendors, and consultants
- Ability to work independently with little supervision
- Ability to work in a team environment to help solve complex problems
- Ability to understand and follow oral and written directions
- Ability to read and interpret documents such as policies, procedures, technical manuals, and business periodicals
- Ability to respond to common inquiries and complaints from customers
- Ability to effectively present information and respond to questions from customers
- Ability to analyze computer problems, pinpoint the cause, and provide effective solutions
- Ability to communicate complex technical ideas in lay person’s terms
- Ability to use interpersonal skills using tact, patience, and courtesy
Minimum Qualifications:
- 3 – 4 years’ experience in Client Server Applications, Network Support and Administration
- Prior experience supporting, implementing and/or administering core infrastructure client server systems such as Active Directory, MS Exchange, VMware, Extreme Networks switches, Mitel, Aruba, Palo Alto, SAN, SQL, Enterprise Backup Solutions, SolarWinds, Dell PowerEdge Servers.
- Preferred Certifications: Microsoft Certified System Engineer (MCSE); Microsoft Certified System Administrator (MCSA);
- Bachelor’s Degree in an information technology or related field preferred but not required
Physical Demands:
- Must be physically able to operate a variety of automated office machines including computers, etc., and the ability to lift, carry, push, pull or otherwise move objects or items customary and reasonable in an office environment
- Vocal communication is required for expressing or exchanging ideas by means of the spoken word
- Hearing is required to perceive information at normal spoken word levels
- Visual acuity is required for preparing and analyzing written computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities
- See well enough to view computer screen and fine print, sometimes for sustained periods of time
- Hear well enough to converse on the telephone and in person with the public
- Use hands and fingers for answering telephones, computer keyboard, writing, and filing
- Work is primarily sedentary, but may involve standing or walking during some periods
- Worker is subject to no adverse environmental conditions
Work Environment:
General office environments, warehouse, shop, garage, commercial and industrial environments as well as outdoor work environments are within the scope of this position.
This job is no longer accepting applications
See open jobs at City of Claremore.See open jobs similar to "Systems and Network Administrator" Claremore Economic Development.