Job description:- Answer incoming inquiries from customers in a courteous manner to help build relationships with the customer base.- Be proactive in assessing the needs of a customer and addressing promptly.- Handle administrative, data entry, and reconciliation of accounts receivable.- Process daily batches with customers’ invoices and payments.- If a dispute is made, research and keep the customer in the loop of the resolution.- Understand the importance of good data and work to maintain current information on accounts.- Collect on past due balances and keep accounts receivable up to date.- Enter delivery or service work orders for deliveries, tank installs, and other technical issues.- Maintain mandatory documents are filed in our digital filing system and keep up to date as needed.- Ensure that every new customer has their mandatory documents completed, including required safety documentation, credit applications, agreements, etc.- Assist the service manager in maintaining an inventory of tanks, products, and parts.- In slower times of business, work with other team members on seasonal projects to prepare for the new season.Qualifications:- At least 21 years of age- High school diploma or equivalent- 1-3 years of accounting or accounts receivable experience- 1-3 years of customer service or other applicable work experience.- Intermediate computer skills including Microsoft Office suite.- Ability to work in a group office setting, whether the task requires independent or group work.- Ability to multitask between customer service and clerical work.- Ability to work in a fast-paced office.- Must pass a background check and character reference checks.- Must have a minimum of three job-related references (non-family).- Maintain an organized and clean workspace.- Works with other accounts receivable representatives to make sure all seasonal work is up-to-date.Benefits:- Full-Time On-Site Position- Paid Major Holidays- Simple IRA Plan- Paid Time Off- Health/Dental Insurance- Additional voluntary benefits available via payroll deductionPlease email resumes to maddie@fropane.net