Job description:Answer incoming inquiries from customers in a courteous manner to help build relationships with the customer base.Be proactive in assessing the needs of a customer and addressing promptly.Handle administrative, data entry, and reconciliation of accounts receivable.Process daily batches with customers’ invoices and payments.If a dispute is made, research and keep the customer in the loop of the resolution.Understand the importance of good data and work to maintain current information on accounts.Collect on past due balances and keep accounts receivable up to date.Enter delivery or service work orders for deliveries, tank installs, and other technical issues.Maintain mandatory documents are filed in our digital filing system and keep up to date as needed.Ensure that every new customer has their mandatory documents completed, including required safety documentation, credit applications, agreements, etc.Assist the service manager in maintaining an inventory of tanks, products, and parts.In slower times of business, work with other team members on seasonal projects to prepare for the new season.Qualifications:At least 21 years of ageHigh school diploma or equivalent1-3 years of accounting or accounts receivable experience1-3 years of customer service or other applicable work experience.Intermediate computer skills including Microsoft Office suite.Ability to work in a group office setting, whether the task requires independent or group work.Ability to multitask between customer service and clerical work.Ability to work in a fast-paced office.Must pass a background check and character reference checks.Must have a minimum of three job-related references (non-family).Maintain an organized and clean workspace.Works with other accounts receivable representatives to make sure all seasonal work is up-to-date.Benefits:Full-Time On-Site PositionPaid Major HolidaysSimple IRA PlanPaid Time OffHealth/Dental InsuranceAdditional voluntary benefits available via payroll deductionPlease email resumes to maddie@fropane.net