Position Summary:
The Skills Development Professional (SDP) is an integral member of the Clinical Services team, this
position provides rehabilitation, wellness, and case management services directly to clients as outlined in
the client’s individual treatment plan. Under the immediate supervision of the Integrated Team Manager,
this role ensures that services occur at the required frequencies, quality standards are met and
proficiently completes documentation of services.
This position requires strict adherence to ethical and professional boundaries, a strong commitment to
confidentiality, and the ability to collaborate effectively with internal team members and external
community partners. Emphasis is placed on person-centered care, strong communication skills, accurate
and timely documentation, and meeting billable service and certification requirements.
EDUCATION, QUALIFICATIONS, AND EXPERIENCE:
• Case Management II certification; or
• High school diploma or equivalent and a total of 36 months of direct, documented experience
working with persons who live with mental illness and/or substance abuse issues; or
• 60 college credit hours in any field and 12 months of behavioral health experience; or
• Bachelor's or Master's degree in any field with 6 months of Behavioral Health experience; or
• Bachelor's or Master's Degree in a Behavioral Health field.

KNOWLEDGE, SKILLS, AND ABILITIES:
• Ability to evaluate situations and adopt an effective course of action, to delegate responsibilities,
organize and present facts effectively.
• Ability to establish working relationships with clinical, administrative and support staff in order to
develop professionalism and coordination within the team.
• Ability to establish and maintain an effective working relationship with fellow employees, clients
and community partners.
• Ability to see, hear and speak clearly to interact with staff, consumers, family members,
administration and the community, both in person and on the telephone.
• Ability to maintain strict confidentiality guidelines regarding client information.
• Ability to work well under pressure meeting deadlines with efficiency and consistency.
• Ability to work with various systems while maintaining professionalism, maturity, objectivity and a
cooperative attitude.
Job Description
In addition, must possess skill in working cooperatively and effectively with clients, staff, management,
and other professional groups; in exercising mature judgement in dealing with people; in presenting ideas
clearly and accurately; in reading and comprehending the English language; and in communicating
effectively; both orally and in writing.
This role should have an expectation of core competencies in relation to individuals with co-occurring
disorders.
JOB DUTIES AND RESPONSIBILITIES:
This position is responsible and held accountable for the following duties:
• Provide varying types of case management, curriculum-based wellness and/or rehabilitative services
in various settings to individuals, families and groups.
• Provide crisis intervention services as directed by policy, procedure, and/or protocol.
• Studies and evaluates the needs and abilities of the client and assists them to function more
adequately through use of their own strengths and through use of community resources.
• Completes all agency documentation of services in a thorough, accurate and timely manner.
• Assists clients to adjust and adapt themselves to their environment, care and treatment.
• Collaborate with other treatment team members.
• Care coordination of services between agencies will be an ongoing task for the SDP as needed.
• Maintain case management certification as required.
• Regular and predictable attendance is an essential job requirement.
• Employee must be willing and able to perform all job-related travel normally associated with this
position (this may include transportation of clients).
• Must meet agency standards of billable services and fiscal responsibility as designated by the County
Management.
• Utilizes Eleos, the agency’s AI supported scribing tool, for eligible services.
• Understands and promotes our Certified Community Behavioral Health Clinic (CCBHC) concept by
providing or supporting community-based mental and substance use disorder services; advancing
integration of behavioral health with physical health care; assimilating and utilizing evidence-based
practices on a more consistent basis; and promoting improved access to high quality care.
• Performs other reasonably related duties as assigned by the immediate supervisor or other
management as requested.
• Participates in staff meetings.
• Must meet “satisfactory” expectations at any scheduled job performance evaluation.
• Quality of work will be evaluated through training, skill, or special purpose. Must be competent and
adequate.
Must perform the specific job duties as listed above to meet position expectations.
WORK ENVIRONMENT:
− This position works mainly in an indoor environment and will be working in a clinic, school or
community location daily.
Job Description
− This role will require frequent travel (up to 75%) to various community locations and in the client’s
residence as needed for the role (e.g., schools, government offices, medical facilities, etc.)
− Must be willing and able to perform all job-related travel normally associated with this position (this
may include transportation of clients).
− This position is not likely to be required to work overtime or on-call outside of the regular scheduled
work hours. Must receive pre-approval from manager prior to working outside of scheduled work
hours.