E-Games Technician I - Hard Rock Tulsa

Hard Rock Hotel & Casino Tulsa

Hard Rock Hotel & Casino Tulsa

Catoosa, OK, USA
Posted 6+ months ago

Job Description

Electronic Games Technician I

Summary

You'll be the tech hero behind the scenes, keeping all our electronic games (think slots, video poker, etc.) running smoothly. From installations and repairs to upgrades and maintenance, you'll ensure every game is in tip-top shape for our guests.

Hard Rock Tulsa is searching for a skilled and reliable Electronic Games Technician to join our growing team! In this fast-paced role, you'll play a vital part in ensuring our guests have an uninterrupted and enjoyable gaming experience. You'll be responsible for the installation, maintenance, repair, and overall upkeep of our Electronic Games (E-Games) machines.

What You'll Do

Install, maintain, and repair a variety of E-Games machines, keeping them operating smoothly and efficiently.

Safely handle the relocation and movement of E-Games machines within the casino floor.

Assist with game conversions and floor upgrades, ensuring all machines are updated.

Diagnose and troubleshoot technical issues with E-Games machines, resolving problems quickly and efficiently.

Perform preventative maintenance on E-Games to minimize downtime and ensure optimal performance.

Collaborate with other technicians, supervisors, and casino personnel to maintain a seamless gaming operation.

Ensure all work adheres to gaming regulations and safety protocols.

You're a Perfect Fit If

You enjoy taking initiative and demonstrating a commitment to learning new skills and technologies.

You can identify complex issues, troubleshoot effectively, and escalate problems when necessary.

You proactively offer and seek assistance from guests and colleagues, fostering a positive work environment.

You demonstrate strong computer literacy to diagnose and resolve E-Games malfunctions.

You possess Excellent communication and interpersonal skills.

You have a meticulous eye for detail and a commitment to quality work.

What We Offer

Competitive pay and benefits package.

Opportunity to work in a fast-growing, high-end establishment.

Dynamic and fun work environment.

Requirements

We're looking for someone with a minimum of a high school diploma (or equivalent) and at least 1 year of previous E-Games experience or 1 year of previous experience in a technical field such as IT, electrical, or equivalent.

Completion of IGT Courses: MT321, MT412, MT413, and MT103.

Be prepared for a vibrant atmosphere with exposure to smoke, noise, and bright lights.

This role requires the ability to lift and carry up to 75 pounds.

Be ready to put your best foot forward with constant standing and walking throughout the shift.

Are you ready to join our team and ensure our guests have a winning experience? If you're a detail-oriented problem-solver with a passion for technology, we want to hear from you!

#Mechanical #Technology #EGames #Installation #ProblemSolvers

Required Skills

Communication Technician Troubleshooting

Job Info

  • Job Identification 25906
  • Job Category Gaming
  • Posting Date 09/23/2024, 12:39 PM
  • Apply Before 09/28/2024, 12:39 PM
  • Degree Level High School Graduate
  • Job Schedule Full time
  • Job Shift Varies
  • Locations Catoosa - Hard Rock Hotel & Casino (OK) (On-site)
  • Regular or Temporary Regular