About the team

Our team, here at Zillow, is dedicated to driving operational excellence, observability, and quality across Zillow’s engineering organization. We foster a collaborative and supportive environment where diverse perspectives are valued, and everyone is empowered to make a meaningful impact.

About the role

In this role, you will lead teams focused on operational excellence, observability, and quality. You will guide and support a large group of software engineers, champion high standards for code quality and performance, and help establish best practices across the organization. Your role includes strategic planning, driving team execution, and fostering a culture of continuous improvement and collaboration.

As a Manager, Software Development Engineering, You Will Get To

• Lead and mentor a team of Site Reliability Engineers, fostering a collaborative and high-performance culture.

• Oversee the implementation and maintenance of observability practices, ensuring robust monitoring systems are in place.

• Develop and champion quality standards to ensure software is reliable, performant, and maintainable.

• Act as a key communicator between teams, stakeholders, and senior management, ensuring alignment on goals and progress.

• Contribute to organizational planning, identifying technical investments and guiding teams toward the product vision.

• Promote operational excellence by ensuring systems are testable, operable, and stable, and by supporting a low-toil on-call process.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $170,900.00 - $273,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 3+ years of experience with Observability, Quality, and/or OpEx processes and technologies

• Experience in the real estate or technology industry.

• Familiarity with Zillow's products and services.

• Proven experience as a Software Development Manager or similar role, with a track record of managing large teams and delivering high-quality software solutions.

• Strong background in operational software practices, observability, and quality assurance.

• Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences.

• Demonstrated ability to develop and implement standards and best practices across an organization.

• Experience in planning and execution, with a focus on continuous improvement and operational excellence.

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Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.