About the team

Are you ready to be a part of a simplified mortgage process? Getting a mortgage is often the hardest, most complicated part of buying a home. At Zillow Group, we are committed to delivering a better mortgage experience by building a platform that simplifies the transaction and empowers consumers with greater flexibility and control. Combined with our innovative new Zillow Offers program, we believe we can transform the process of buying and selling a home.

We seek a Manager, Credit Policy with a passion for evaluating the more complex areas of mortgage transactions. We move fast and think big, and we need a production-oriented manager to support that mission.

About the role

As a Manager, Credit Policy your role will be to:

· Design and build the necessary job aids and processes needed to complete these tasks,

· Build out and manage a team of seasoned mortgage professionals who will be responsible for:

o Second Level File Reviews of:

§ New Underwriters

§ Targeted Underwriters (Performance Improvement Plans)

§ Jumbo Loans

§ New Products

o Elevated Appraisal Reviews

o Reconsiderations of Appraised Values

o Completion of Full Condo Project Reviews

o Reviews and approvals of Full Revocable Living Trust Reviews

o Reviews and approvals of Powers of Attorney

o Reviews and approvals of Leasehold Land Documents

o Reviews and approvals of Solar Panel documentation

· Design, build and manage a database of Full Condo Project reviews and HOA documentation

· Design, build and manage a tracking system for Escrow Holdbacks and Advances on Construction Type loan programs (FNMA Homestyle, FHLMC ChoiceRenovation and FHA 203K)

Other duties include:

· Provide support, guidance and training as needed.

· Recommend additional processes to align with team goals.

· Perform other duties as assigned.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC the standard base pay range for this role is $105,900.00 - $169,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

Highly organized with a detailed and thorough knowledge of investor requirements.

· Experience interpreting guidelines and the ability to operationalize them.

· Advanced problem solving skills and operational improvement skills.

· Ability to work independently and as a team member while using discretion in decision making

· Effective time management skills with the ability to organize, prioritize and perform multiple tasks simultaneously.

· Identify and manage high risk loans for resolution when needed.

· 5+ years of experience working in mortgage lending with strong focus on underwriting and/or processing.

· B.A. or B.S in business or equivalent work experience required

· Solid interpersonal skills to ensure issues are managed in a fair and orderly manner

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.