Internal Deadline: 10/01/2025

At RCB Bank, we believe that every role within our organization plays a critical part in delivering exceptional service to our customers and communities. The jobs we offer reflect our commitment to building strong, meaningful relationships and maintaining the highest standards of integrity, professionalism, and customer care. We are dedicated to fostering a culture where every team member understands their purpose and impact on our mission to serve the financial needs of our customers while contributing to the economic vitality of the communities we call home.

RCB Bank is committed to creating an outstanding experience for our customers in every single interaction, and we desire to differentiate RCB Bank from the competition through exceptional standards of service. All employees, whether in person, on the phone, through email, or online are expected to conduct themselves with the utmost level of professionalism and customer service while adhering to the RCB Bank Standards of Service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel.

POSITION SUMMARY: The Network Administrator is responsible for the installation, maintenance, and optimization of the network infrastructure, ensuring it functions efficiently and securely. Assists with network configuration of both physical and virtual computer systems.

ESSENTIAL FUNCTIONS:

1. Oversees day-to-day operation of computer networks including hardware/software support and implements data connectivity for local area network (LAN) and wide area network (WAN) systems.
2. Assists in coordinating special projects including network related wiring plans, LAN/WAN hardware/software purchases, and system installations, backup maintenance and problem solving.
3. Assists in hardware/software applications, support logs and other related information; researches and recommends network and server hardware and software.
4. Assists with installing, designing, configuring, and maintaining system hardware and software; analyzes and troubleshoots the network logs and tracks the nature and resolution of problems.
5. Monitors usage to ensure security of data and access privileges.
6. Performs troubleshooting analysis of all data and voice communications issues, documenting all network problems and resolution for future reference.
7. Maintains an accurate inventory of all network hardware/software.
8. Maintains documentation for network configurations, troubleshooting procedures, and security protocols, keeping up to date with the latest network technologies, security threats, and best practices.
9. Assists with management and implementation of the wireless network throughout the branch network.
10. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

EXPERIENCE REQUIRED:

• Minimum five (5) years of experience in network administration
• Experience troubleshooting networks and resolving technical issues

EDUCATION, CERTIFICATIONS & TRAINING:

• High school diploma or GED required
• Bachelor’s degree in computer science, information technology, or related field preferred
• CCNA, CCNP, CCIE considered a plus

JOB-SPECIFIC SKILLS & KNOWLEDGE:

• Detailed understanding of Cisco switches and routers, LAN and WAN topology, TCP/IP, DNS, VoIP, QoS, Netflow, TACACS, VPN and MPLS best practices

• Experience configuring and managing network devices and routing protocols
• Knowledge of firewalls, intrusion detection systems, and other security measures
• Good technical problem solving and interpersonal skills
• Able to work in a fast-paced, team environment
• Excellent written and verbal communication skills, with the ability to clearly communicate technical information to both technical and non-technical users
• Ability to manage multiple tasks/projects and meet deadlines in a fast-paced environment
• Ability to deliver quality through attention to detail
• Ability to build relationships and collaborate within a team, internally, and externally