Legal Process Analyst

Internal Deadline: 1/26/24

POSITION SUMMARY: Reporting to the AVP, Operations Manager, the Legal Process Analyst is responsible for the review and completion of legal processes received from branches and agencies via U.S. mail, fax and personal service. Processes include garnishments, subpoenas, search warrants, bankruptcies and other legal orders. Additionally, the Legal Process Analyst will support retail operations by reviewing complex fiduciary or business documents needed to facilitate account opening. Candidates for this position should have two to three years’ experience with reading and interpreting complex legal documents; and be comfortable appearing on behalf of the bank as requested by courts to certify documents.

ESSENTIAL FUNCTIONS: 1. Read and interpret complex legal documents and take action as appropriate. 2. Coordinate research with various bank departments to obtain bank records or information as requested in legal order. 3. Respond in both written and verbal communication to various individuals including attorneys, customers, office staff and law enforcement agencies. 4. Process requests and complete complex work in a timely manner with minimal oversight from others. 5. Appear in person on behalf of bank as requested by courts to certify documents submitted are authentic.

EXPERIENCE REQUIRED: Requires 2-3 years’ experience working in a corporate legal department or as a paralegal.

EDUCATION, CERTIFICATIONS & TRAINING: High school diploma or GED required. Bachelor’s Degree preferred or relevant experience. Banking experience preferred.

JOB-SPECIFIC SKILLS & KNOWLEDGE: • Maintain confidentiality. • Ability to multi-task, analyze and prioritize workload. • Strong organizational skills and follow-up skills. • Excellent customer service and written/verbal communication skills. • Knowledge of legal process. • Ability to pay close attention to detail with a high degree of accuracy. • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. • Ability to evaluate information using relevant resources and individual judgement to determine whether transactions, events or processes are within scope of authority comply with laws, regulations or bank standards.

WORKING CONDITIONS Individuals in this position must be able to perform essential functions within these documented working conditions and physical demands with or without reasonable accommodation: This position is in an office environment within a climate-controlled facility. There is frequent use of the telephone, computer and other office equipment associated with this position. Employees are seated at personal desks for the majority of the day. This position requires regular and reliable attendance. The individual responsible for this role must be able to perform job functions with indirect supervision and work effectively as a member of a team or independently. The individual must be capable of working harmoniously with diverse personalities of co-workers and internal customers.