Location: Claremore, OK
Availability: Part-time
Compensation: $11-$14/hour (DOE) + Growth Opportunities

Tails A Wagn' Is Hiring!

Are you a people person who thrives in fast-paced, high-touch environments and takes pride in delivering exceptional experiences? Do you love being part of a mission-driven team and want to make a real impact in the lives of pets and their people?

We're looking for a Client Relations Assistant who brings energy, warmth, and professionalism to every interaction-and who isn't afraid to get a little fur on their clothes. A person who is passionate about customer care, team success, and delivering a luxury-level experience at every interaction. This is a great role for someone who values structure, excellence, and growth-and who wants to work in a fun, high-performance environment where tails wag, clients smile, and the team wins together.

This Role Is For You If:

• You love working with people and providing positive client and team experiences

• You enjoy educating clients and helping them make the best choices for their pets

• You're calm under pressure and communicate with clarity, empathy, and professionalism

• You are team-minded and take pride in showing up, pitching in, and getting things done

• You are goal-driven, growth-minded, and open to learning new systems and strategies

• You are confident handling dogs of all sizes and temperaments with care (or learning how to)

• You're comfortable using modern office technology and navigating computer systems, with the ability to learn new software quickly (CRM platforms, Workspace, and other web-based tools)

This Is Not For You If:

• You prefer working solo or dislike fast-paced, client-facing environments

• You are uncomfortable with clear expectations, structure, constructive feedback or change

• You don't enjoy multitasking or supporting sales of meaningful services

• You shy away from accountability or don't want to grow in your role

• You need to be micro-managed to be an effective team member

Key Responsibilities:

Support a healthy, positive culture rooted in our core values: Integrity, Service, and Community
Collaborate with the team to ensure seamless communication and follow-through
Greet and assist clients during drop-offs, pick-ups, and in-person interactions with a high-touch, professional, and warm approach
Process payments accurately and efficiently
Schedule appointments and manage bookings using our CRM system
Answer phones and respond to inquiries with confidence, clarity, and compassion
Promote services and products based on pet needs, offering the right-fit options for each family
Represent the Tails A Wagn' brand with pride-demonstrating integrity, enthusiasm, and premium service at every touchpoint

What You Bring:

• A winning personality with a desire to serve others in a fast-paced, client-facing environment

• Confidence handling dogs of all sizes and temperaments

• A positive, can-do attitude and a natural ability to make people (and pets) feel welcome and supported

• Strong communication skills and a professional, friendly demeanor

• Basic computer literacy and willingness to learn scheduling software

• A commitment to personal growth, teamwork, and doing the job right

• Prior experience in customer service or pet care is a plus-but not required

Why Join Tails A Wagn'?

Growth-Focused Environment: We invest in your development-professionally and personally
Supportive Team Culture: High standards, high trust, and high fives
Luxury-Level Impact: You'll help create unforgettable experiences for our clients and their beloved pets
Training & Education: Access to in-house training and external learning opportunities
Clear Growth Track: Strong performers may grow into specialist or technician opportunities - this role is a proven first step toward growth in a variety of professional pathways.

How to Apply:

Please submit:
Your resume
A brief, personalized cover letter telling us why you fit this role
At least two professional references
At least two personal references (family members qualify)

Email: JoinThePack@tailsawagn.net
Or stop by our Claremore facility to pick up an application and meet the team!